Refund Policy
Last updated: March 2026
At Best Online Shop, we aim to provide high-quality products and a smooth shopping experience.
1. Print-on-Demand Products
All products are custom-made and fulfilled by Printify.
Because of this:
👉 All sales are final, except in the following cases:
Eligible for Refund / Replacement
- Item is defective
- Item is damaged during shipping
- Wrong item received
2. Timeframe for Claims
You must contact us within:
14 days after delivery
Email: best.online.shop.es@gmail.com
Include:
- Order number
- Description of the issue
- Clear photos of the product
3. Non-Refundable Situations
We do not offer refunds for:
- Wrong size ordered
- Change of mind
- Incorrect address provided
- Minor color differences (screen vs print)
4. Refund Method
If approved:
- Refunds are issued to the original payment method
- Processing time: 5–10 business days
5. Affiliate Products
For products purchased via affiliate links (e.g. Amazon):
👉 All refunds and returns must be handled directly with the third-party seller.